UnifyBox
MetaTech Provider
All your channels, one inbox

Your customers are messaging right now. Is anyone answering?

UnifyBox brings WhatsApp, Instagram and Messenger into one AI inbox that replies, sells and supports, 24/7, in every language.

7-day free trial. No credit card required.

9:41
UnifyBox

UnifyBox

now

Léa: Still available? 😍

Inbox2 new
  • Léa MartinnowStill available? 😍
  • Tom Bauer2mIs it back in stock?
  • Nora Adams9mThanks for the quick reply
  • Carlos Díaz21mDo you ship to Madrid?
  • Mia Chen44mOrder received, thanks!

Léa Martin

online

From your Instagram ad · Summer Sale
Sponsored

Leather Tote

$129

Still available? 😍
Message…

Mobile app

Run it all from your pocket

Reply, assign and watch the AI work from the native iOS & Android app. Get a push the moment a customer messages. Never miss a sale.

  • Native iOS & Android, built for speed
  • Instant push for every new message
  • Full inbox, notes and AI status on the go

Built for teams

Your team works together, with you in control

See every conversation, leave private notes for your team, and hide sensitive customer data from agents. Run a tight, trusted operation.

  • Oversee every conversation across the whole team
  • Private internal notes & @mentions customers never see
  • Hide phone & email from agents: role-based data masking

Emma Wilson

+•• ••• ••• •• 24hidden from agents

Can you do a better price for two?

UnifyBox AI

Your store · via WhatsApp

WhatsApp

AI that sells

Your AI doesn't just reply:
it closes the sale

It pulls live price, stock and order status from your store, shares product cards, checkout and tracking links, turning every question into action, 24/7.

  • Live price, stock & order status from Shopify
  • Sends product cards and one-tap checkout links
  • Tracks orders and follows up so fewer sales slip away

+1 555 0100

1 business number

sees only own chats

sees only own chats

sees only own chats

sees only own chats

+ 26 more agents

James Park

Manager · sees everyone

watching 1/4

One number, whole team

One WhatsApp number, your whole team

Share a single business number across your team. Each agent sees only their own chats. The manager sees everyone. No more sharing one phone.

  • Up to 30+ agents on one WhatsApp number
  • Agents can't see each other's conversations
  • Managers oversee every chat from one place
InboxAll channels
All12 open
  • Emma Clarke
    Emma Clarkenow
    Is the navy coat back in stock?
    AI
  • Marco Rossi
    Marco Rossi9m
    Can I reschedule to Friday?
  • Sarah Lee
    Sarah Lee23m
    Thanks, order received 🙏
    AI
  • James Carter
    James Carter1h
    Do you ship to Izmir?

One inbox

Every channel, one conversation thread

WhatsApp, Instagram and Messenger arrive in a single shared inbox, so your team never switches tabs or loses a customer.

  • See every channel in one place with a clear unread view
  • Full history per customer, no matter where they message from
  • Assign, reply and resolve as a team without stepping on each other

AI automation

Let AI handle the busywork, day and night

Your AI agent reads each message, decides what to do, and acts (answering, booking or routing), then hands off to a human when it matters.

  • Understands intent and replies in the customer's language
  • Takes real actions: check stock, book a slot, look up an order
  • Escalates to your team with full context, never a dead end

Customer message

"Can I book for tomorrow at 2pm?"

AI agent decides

Check calendar → offer slot

Action taken

Appointment booked ✓

Sales workflow Live

Trigger

New message

AI step

AI qualifies intent

If: product question

AI answers with price & link

If: needs a human

Assign to an agent

Visual workflows

Design how every conversation flows

Drag together triggers, AI steps and handoffs. No code. Decide what the AI answers on its own, and exactly when a human takes over.

  • No-code builder: drag, connect, publish
  • Branch on intent: orders, bookings, support
  • Hand off to the right agent at the right moment

Ads into conversations

Turn every ad click into a sale

WhatsApp & Instagram campaign clicks land as chats (with the source attributed) and your AI answers and converts them instantly.

  • Click-to-chat ads land straight in your inbox
  • Every chat tagged with its campaign source
  • AI replies in seconds and turns interest into orders
Maya Rivera
Came from: Instagram Ad · Skincare Sale

Built to perform

Everything you need to win every conversation

Every channel, one inbox

WhatsApp, Instagram and Messenger in one shared inbox, plus email.

An AI agent that acts

Answers with live catalog and order data, sends checkout and tracking links, books appointments, and hands off to a human when needed.

Live in minutes

A guided, self-serve setup. No developer, no code.

Meta Tech Provider GDPR compliant Free trial, no card

Connects to your stack

Works with the tools you already use

Plug in your channels and store, and UnifyBox does the rest.

WhatsApp
Instagram
Messenger
Facebook
Shopify
31Google Calendar
Pricing

Simple, Transparent Pricing

Pay only for the contacts you talk to

Starter

$29/month

$468 $348/yr · billed yearly

+$10/month per extra user

For small teams getting started

  • 5 Users
  • Unlimited Monthly Active Contacts
Start Free Trial
Most Popular

Growth

$99/month

$1548 $1188/yr · billed yearly

+$16/month per extra user

For growing teams that need automation

  • 10 Users
  • 1,000 Monthly Active Contacts
Start Free Trial

Advanced

$179/month

$2748 $2148/yr · billed yearly

+$19/month per extra user

For technical teams that need advanced integrations

  • 10 Users
  • 1,000 Monthly Active Contacts
Talk to Sales

Enterprise

Custom

For large organizations with custom needs

  • Unlimited Users
  • Custom Monthly Active Contacts
Talk to Sales
View All Plans & Compare

Compare all features and find the perfect plan for your team

Frequently Asked Questions

GDPR compliant

Security & data privacy, built in

Your customers' data is handled with care, on infrastructure you can trust.

GDPR compliant

Built to meet EU data-protection requirements.

Self-hosted infrastructure

Your data runs on our own infrastructure, under our control, not resold third-party clouds.

Never trained on your data

Your conversations are never used to train AI models.

You stay in control

Export or delete your data whenever you want.

Ready to Transform Your Customer Communication?

Join thousands of businesses using UnifyBox to deliver exceptional customer experiences.

No credit card required. Cancel anytime.

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